Edu-Help (“we,” “our,” or “us”) is committed to protecting the privacy and personal data of our volunteers and those we assist. This Privacy Policy explains how we collect, use, and safeguard personal data in compliance with the General Data Protection Regulation (GDPR) and Dutch privacy laws, including the AVG (Algemene Verordening Gegevensbescherming).

Edu-Help is the data controller responsible for processing your personal data. If you have questions or concerns about this policy, you may contact us at:

Edu-Help Contact Details:

• Email: eduhelpro@gmail.com
• Phone number: +31648555151

We collect and process the following personal data from our volunteers:

Registration Form:

• Name
• Phone number
• Year of study
• Bachelor programme

VOG Request (Certificate of Conduct):

• Name
• Phone number
• Date of birth
• Email address

Volunteer Contract with COA Refugee Center:

• Name
• Phone number
• Date of birth
• Email address
• Other relevant contract-related details

We collect and process your personal data for the following purposes:

1. Volunteer Recruitment and Administration:
   • To register and evaluate potential volunteers.
   • To communicate with you about volunteering opportunities and schedules.
2. Compliance with Legal Obligations:
   • To request a VOG (Certificate of Conduct) to ensure compliance with laws regarding working with vulnerable groups, such as children.
3. Facilitating Agreements with Third Parties:
   • To complete and process contracts with refugee centers where you volunteer.
4. Security and Safeguarding:
   • To ensure a safe environment for refugee children.

We process your personal data based on the following legal grounds under GDPR:

• Consent (Art. 6(1)(a)): You have provided explicit consent for us to process your personal data by completing our registration form and agreeing to the terms of volunteering.
• Legal Obligation (Art. 6(1)(c)): We are required by Dutch law to request a VOG for volunteers working with vulnerable groups.
• Performance of a Contract (Art. 6(1)(b)): Processing is necessary for the execution of contracts between you and the refugee center.

We retain your personal data only as long as necessary to fulfill the purposes described above or as required by law:

• Registration data: Retained for the duration of your volunteer relationship and up to one year afterward.
• VOG data: Retained for the duration required by Dutch law (typically up to five years).
• Contract data: Retained as long as necessary for compliance with legal obligations or the contractual relationship.

After these periods, your data will be securely deleted or anonymized.

We share your personal data only when necessary:

• With Refugee Centers: To process the volunteer contract.
• With Dutch Authorities: For requesting a VOG and compliance with legal obligations.

We do not sell or share your data with third parties for marketing purposes.

Under the GDPR, you have the following rights:

1. Right to Access: You can request a copy of your personal data.
2. Right to Rectification: You can request corrections to inaccurate or incomplete data.
3. Right to Erasure: You can request the deletion of your data, subject to legal retention requirements.
4. Right to Restrict Processing: You can request limited use of your data under certain circumstances.
5. Right to Data Portability: You can request your data in a machine-readable format.
6. Right to Object: You can object to the processing of your data based on our legitimate interests.
7. Right to Withdraw Consent: Where processing is based on your consent, you can withdraw it at any time.

To exercise your rights, please contact us at eduhelpro@gmail.com.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. This includes secure storage systems, encrypted communications, and access control measures.

Your personal data will not be transferred outside the European Economic Area (EEA).

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated date.

If you believe your data has been mishandled, you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

Website: www.autoriteitpersoonsgegevens.nl

By volunteering with Edu-Help, you confirm that you have read and understood this Privacy Policy.